Legal - Privacy Policy

This privacy policy explains how Gradion collects, uses and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection legislation (LOPDGDD).

Data Controller

Gradion is the data controller responsible for your personal data. We protect your privacy and are transparent about how we process your information.

Gradion

Email: hello@gradion.com

What Data We Collect

We collect the following categories of personal data:

Contact Information

Name, email address, phone number and company details when you contact us or request our services.

Website Usage Data

IP address, browser type, pages visited and interaction patterns for website analytics and improvement.

Communication Data

Messages, emails and call records when you communicate with us about our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Consent: When you explicitly agree to our processing activities
Legitimate Interest: For business communications and service improvement
Contract Performance: When processing is necessary to fulfill our services
Legal Obligation: When required by Spanish or EU law

Your Rights Under GDPR

Under Spanish and EU data protection laws, you have the following rights:

Right of Access

Request information about your personal data we process

Right to Rectification

Correct inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data under certain conditions

Right to Portability

Receive your personal data in a structured, commonly used format

Right to Object

Object to processing based on legitimate interests

Right to Restrict

Limit how we process your personal data

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. Our security measures comply with Spanish and EU data protection requirements.

Cookies and Tracking

Our website uses cookies in accordance with Spanish cookie regulations. Essential cookies are necessary for the site to work. Analytics and marketing cookies require your consent.

For detailed information about our cookie usage, please see our Cookie Policy.

Data Retention

We keep your personal data only as long as necessary for the purposes in this policy, or as required by Spanish law. We typically keep contact data for 3 years after last contact, unless you request earlier deletion.

Contact & Complaints

For questions about this privacy policy or to exercise your rights, contact us at the details below. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.