Legal - Privacy Policy
This privacy policy explains how Gradion collects, uses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection legislation (LOPDGDD).
Data Controller
Gradion is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring transparency in how we process your information.
Gradion
Email: hello@gradion.com
What Data We Collect
We collect the following categories of personal data:
Contact Information
Name, email address, phone number, and company details when you contact us or request our services.
Website Usage Data
IP address, browser type, pages visited, and interaction patterns for website analytics and improvement.
Communication Data
Messages, emails, and call records when you communicate with us about our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Consent: When you explicitly agree to our processing activities
- Legitimate Interest: For business communications and service improvement
- Contract Performance: When processing is necessary to fulfill our services
- Legal Obligation: When required by Spanish or EU law
Your Rights Under GDPR
Under Spanish and EU data protection laws, you have the following rights:
Right of Access
Request information about your personal data we process
Right to Rectification
Correct inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain conditions
Right to Portability
Receive your personal data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests
Right to Restrict
Limit how we process your personal data
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures comply with Spanish and EU data protection requirements.
Cookies and Tracking
Our website uses cookies in accordance with Spanish cookie regulations. Essential cookies are used for website functionality, while analytics and marketing cookies require your consent.
For detailed information about our cookie usage, please see our Cookie Policy.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by Spanish law. Contact data is typically retained for 3 years after last contact, unless you request earlier deletion.
Contact & Complaints
For questions about this privacy policy or to exercise your rights, contact us at the details below. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
Email: hello@gradion.com
Policy Updates
This privacy policy may be updated to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.
Last updated: 11/14/2025